Delivery & Returns
We ship worldwide and all our orders are dispatched from Croatia.
Orders are sent on Croatian working days only; we do not ship on weekends or public holidays.
CROATIA STANDARD DELIVERY
Orders placed Mon-Fri will be shipped with GLS and delivered to you within 2-5 working days - a shipping fee of 5 € occurs. Shipping for orders above 350 € is FREE.
CROATIA NEXT WORKING DAY DELIVERY
Orders placed Mon-Fri before 9 am Croatian time will be shipped with GLS and delivered to you within 1 working day - a shipping fee of 10 € occurs.
EU STANDARD DELIVERY
Orders placed Mon-Fri will be shipped with GLS and delivered to you within 5-12 working days - a shipping fee of 12 € occurs. Shipping for orders above 350 € is FREE.
EU NEXT WORKING DAY DELIVERY
Orders placed Mon-Fri before 11 am Croatian time will be shipped with DHL and delivered to you within 1-2 working days - a shipping fee of 25 € occurs.
UK
Orders placed Mon-Fri will be shipped with DHL and delivered to you within 5 - 7 working days - a shipping fee of 30 € occurs. Shipping for orders above 450 € is FREE.
Please note that additional duties may apply.
USA & CANADA
Orders placed Mon-Fri will be shipped with DHL and delivered to you within 5-7 working days - a shipping fee of 40 € occurs. Shipping for orders above 450 € is FREE.
Please note that additional duties may apply.
AUSTRALIA & NEW ZEALAND
Orders placed Mon-Fri will be shipped with DHL and delivered to you within 5-7 working days - a shipping fee of 40 € occurs. Shipping for orders above 450 € is FREE.
Please note that additional duties may apply.
REST OF THE WORLD
Orders placed Mon-Fri will be shipped with DHL and delivered to you within 5-7 working days - a shipping fee of 40 € occurs. Shipping for orders above 450 € is FREE.
Please note that additional duties may apply.
We will deduct a 5 € administration fee for all returned items that were originally shipped for free.
We are not liable for lost, stolen, or damaged parcels. While we take every measure to ensure safe delivery, we cannot accept responsibility for goods once they have been signed for, as this constitutes proof of delivery.
For all international orders, please allow additional time for customs clearance, which is beyond our control.
We are not responsible for any duties, taxes, or fees incurred overseas.
International orders that go unclaimed will be returned to us, and customers will be required to cover the cost of re-delivery.
Returns & Exchanges
Full-priced items may be returned for a refund within 14 days of receiving your order, as long as they are in their original condition with all tags and packaging intact.
To start a return, please email us at info@morebeachwear.com. Once your request is approved, you must send the item(s) back within the next 14 days. Items that do not meet our return requirements will be sent back to you at an additional charge.
Please note: Return postage is the customer’s responsibility. We recommend using a trackable service, as returned parcels remain your responsibility until they reach us.
We cannot accept returns for the following: pre-ordered items, pieces that have been worn or had their labels removed, bespoke items, or gift cards. Online credit and gift vouchers cannot be exchanged for cash at any time.
Once your return is processed, the original payment method will be refunded for the value of the returned item(s), excluding shipping costs and any duties associated with your order (unless the return is due to faulty goods). Depending on your payment provider, please allow up to 7 business days for the funds to appear in your account.
We accept requests for exchanges for full-priced items within 14 days of receiving your order.
If you have any questions or need assistance, please email us at info@morebeachwear.com.
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